Before you begin, please note that these changes will not affect existing campaigns and emails in your account.


I. Getting your email signature 

Email signatures are best used in HTML format. Before going to the Campaigns dashboard, go to your email system and copy its HTML data. 


Note that you can also try copying the contents as they appear in your email signature, but the results will vary.


II. Changing your signature

  1. Go to the Account Settings page in your account in campaigns.
  2. Select the personalization menu and select "Email Signature."
  3. On the email signature page, select the pencil icon to edit your signature.


A. Paste As-Is

  1. If you copied your signature as is from your email system, you can paste it directly to the editor. 
    • Please be sure to manually upload all images, as pasting may result in errors once you send emails.
  2. Click Save.


B. Paste as HTML

To add your signature using HTML:

  1. Select the three dots icon and select the <> button.
  2. You will get a popup where you can paste your HTML.
    • Be sure to remove any existing HTML if you are replacing an old signature.
  3. Click the <> button again to switch back. 
    • Please note that some edits may be required once you switch back to the standard text editor.
  4. Click Save.


If you require assistance adding your signature, please email support@snappykraken.com with the email signature you are trying to add at the bottom of your email.