You're Allotted 20,000 Emails a Month but Can Always Add More!
By default, you are allowed 20,000 emails every month. When you approach your email send limit, you will receive an email notifying you that you are approaching 50%, 75%, 95%, and ultimately when you hit your limit. In this email, there is a link directing you to purchase additional email sends. You can also:
- Navigate to the Library by clicking the icon with the apple and books on the left-hand side menu.
- Click on the "Add-on Services" Tab.
- Click on 'View Details' to see the available plans for the "Extra Email Sends" add-on.
Review the plans available by clicking on the dropdown.
Select the plan that suits your needs and follow the purchase prompts.
This will allocate your selected number of additional emails sent every month moving forward. You can cancel this recurring charge at any time.
Our best practice recommendation is to launch 1-2 campaigns per month, which will total approximately 6-10 email sends per subscriber. So, to estimate your monthly email sends, consider the number of contacts you have and multiply that number by 10.
If you run out of monthly email sends, your campaigns will stop. However, you can restart your campaigns once you purchase additional email sends or wait until the following month when you are allocated additional email sends. Here's some information on how to restart a campaign.