If you need a list of everyone who has unsubscribed from your email communications, you can easily generate one by exporting all your contacts and filtering the results.

Step-by-step instructions

1. Export all contacts

To begin, export your full contact list to get access to each contact’s subscription status.

  1. In the left-side dashboard menu, click My Contacts.

  2. From the submenu, select All Contacts.

  3. Click Export.

This will download a file (usually in CSV format) to your computer, containing all your contacts and their available information—including unsubscribe status.

2. Filter for unsubscribed contacts

Once you’ve exported the file:

  1. Open the file using a spreadsheet tool like Microsoft Excel or Google Sheets.

  2. Locate the Global Unsubscribe column.

  3. Sort or filter the column to isolate rows where this field is marked with a 1.

    • A 1 indicates the contact is Globally Unsubscribed.

    • A 0 means the contact is not unsubscribed.

  4. Delete or hide all other rows that do not have a 1 in this column.

You’ll now have a clean list of only those contacts who have unsubscribed.