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E: support@snappykraken.com
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Campaign Management
My Campaigns
Launching a campaign
How to Download a Campaign Activity Report
How to Stop a Campaign
How to Upload or Update Your Logo for Campaigns
Saving Campaigns & Access Them For Later
How to Monitor and Analyze Contact Activity Across Campaigns
How Does Compliance Work with Campaigns?
How can I track when my Campaigns Are running?
Can I Create a Copy of a Campaign?
Can I Add an Image to My Emails?
Why Aren't My Contact Details and/or Email Signature Updating in My Campaigns?
How Long Does It Take for a Campaign to Start?
Can I Use Single Spacing?
What Do Users See When Unsubscribing?
How Are Emails Personalized to Greet My Contacts?
What Do I Do If Someone Complains About a Campaign?
I Received a Form Submission/New Lead, Now What?
How to use Nicknames on My Campaigns?
How do I download form submissions?
How Do I Add a Link in an Email?
How Does the Visual (AI-Powered) Email Builder Work?
How to Edit a Landing Page
How to Use the Visual Social Post Editor
What Do I Do with the Website Widget?
How to Preview a Campaign
How to Rename Campaigns
How Do I Access and Personalize My Campaigns?
How to Use the Birthday Automation Feature
Frequently Asked Questions
Can I Change the Timeline of a Campaign?
Why does my sender line look like spam?
Can I Purchase Extra Email Sends?
Do You Offer a Weekly Newsletter?
Why Does "Snappy Kraken" Appear on My Facebook Social Posts?
What Platforms Can I Upload a Personal Connection Video To?
What Are the Average Open Rates of Campaigns?
Can I Add a Document to My Emails?
What's an AUP Violation?
Do Campaigns Start Over?
How Long Are the Landing Pages Live?
Can I Repurpose Snappy Kraken Content?
How Much Time Is It Going to Take for Snappy Kraken to Start Working?
What If I'm Insurance-Only?
Does Snappy Kraken Create Seasonal Cards or Emails?
Why Are the Lead Magnets Landing Pages Instead of PDFs?
What Happens After a Lead Generation Form Submission?
Why Are the Links in a Campaign Not Working?
Can the Phone Number Be Required on a Form Submission/Landing Page?
Can my marketing come from my company name or a team versus an individual?
How Do I Create a Discovery Link (Asset-Map)?
How Do I Add a Scheduler App?
Can I Change the Colors on Landing Pages?
Can I add GIF Animations to My Campaigns?
Can I Add a Facebook (Meta) Pixel to My Landing Page?
Compliance
What Are My Journaling/ BCC Options for Compliance?
Do You Have an SEC Review Letter Available?
Why Doesn’t the Unsubscribe Link Show on Compliance PDFs?
Our Anti-Spam Requirements for Email
Are All Campaigns FINRA Reviewed?
Are Snappy Kraken Campaigns Compliant Under the New SEC Marketing Rule?
Why Do the FINRA Letters Refer to Mutual Trust Company of America Securities?
Can I Add a Privacy Policy to a Landing Page?
Compliance PDF Edits
Help Desk Software
by Freshdesk
